ADDED VALUE



CITITRAVEL'S QUALITY MANAGEMENT SYSTEMS AND YOU!

Cititravel has obtained ISO Quality Management certification in the following areas:

ISO 9001:2008 – QUALITY MANAGEMENT SYSTEM - This system on focussed achieving optimum client satisfaction through the continuous improvement of our services in the quest for excellence

ISO 27001:2005 – INFORMATION SECURITY MANAGEMENT SYSTEM - The company has a number of security measures in place to protect it from a wide range of potential threats be they internal or external, deliberate or accidental. The objective is to offer our clients a guarantee of uninterrupted service, to minimise risks and to assure the confidentiality, integrity and availability of information held.

ISO 14001:2004 – ENVIRONMENTAL MANAGEMENT SYSTEM - By adopting this system the company demonstrates its concern for the environment through controlling the environmental impact of its activities, observing current legislation and being conscious of the need for sustainable development

Certificado ISO  Certificado ISO  Certificado ISO


BANK BOND TO PROTECT OUR CLIENTS

Cititravel is proud to be the first DMC to offer a banker’s bond as an extra financial guarantee for an event. Cititravel offers this bond which guarantees all client deposits that are received and held by Cititravel in the lead-up to an event.


Dun & Bradstreet'sDUN & BRADSTREET CORPORATION

Dun & Bradstreet’s assessment of a company’s financial status is an internationally recognised benchmark. Cititravel has been included in Dun & Bradstreet’s Prestige Rating Book as one of Spain’s leading companies since 2002. This level of financial solidity also acts as a guarantee for our Portuguese operation.

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